Terms of Service
Effective Date: November 12, 2025
Welcome to GANO Medical, PLLC (“GANO Medical,” “we,” “our,” or “us”).
These Terms of Service (“Terms”) govern your access to and use of our websites, including https://ganomedical.com and https://book.ganomedical.com, our online booking system, and our communication services.
By using our websites or scheduling a consultation, you agree to these Terms.
1. Our Services
GANO Medical provides consultations, wellness services, and memberships designed to support your health and well-being. Services may be provided in person at our clinic or virtually through telehealth.
All scheduling, communication, and medical record management are handled through our secure, HIPAA-compliant electronic medical record (EMR) system.
2. Appointments and Payments
Appointments may be booked through our website or by phone. Any payments or deposits required for services are processed securely through our EMR system or in person at our clinic.
By scheduling a service, you agree to our cancellation, rescheduling, and refund policies as presented during booking.
3. Communication and Messaging Consent
By providing your phone number or email address, you consent to receive communications from GANO Medical related to appointments, confirmations, reminders, membership updates, or other healthcare-related matters.
Message frequency varies
Message and data rates may apply
You may opt out of text messages at any time by replying STOP
Reply HELP for assistance
Consent to receive messages is not a condition of purchase or services. We do not send general marketing text messages without separate, explicit consent.
4. Not Medical Advice
Information provided through our websites, communications, or social media is for general informational purposes only and does not constitute medical advice.
All diagnoses and treatment recommendations are made only by licensed healthcare professionals during official consultations.
If you are experiencing a medical emergency, call 911 or visit your nearest emergency room.
5. Privacy and Data Security
Your privacy is important to us. Any personal information you provide is handled in accordance with our Privacy Policy.
Medical information and health records are stored and managed exclusively through our HIPAA-compliant EMR platform. While we take reasonable steps to protect your information, we cannot guarantee absolute security of information transmitted electronically.
6. Intellectual Property
All content on our websites, including text, graphics, logos, and design elements, is the property of GANO Medical, PLLC and may not be copied, reproduced, or distributed without prior written permission.
7. Limitation of Liability
To the fullest extent permitted by law, GANO Medical is not liable for any damages arising from your use of our websites, delays in communication, or issues caused by third-party platforms, including our EMR or payment processors.
8. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our websites or services after changes are posted constitutes acceptance of the revised Terms.
9. Contact Us
If you have questions about these Terms or our services, please contact us:
GANO Medical, PLLC
Email: [email protected]
Phone: (850) 888-4470
