Privacy Policy
Effective Date: November 12, 2025
GANO Medical, PLLC (“GANO Medical,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our websites, including https://ganomedical.com and https://book.ganomedical.com, or communicate with us by phone, text message, or email.
1. Information We Collect
We collect only the information necessary to provide our services and communicate with you, including:
Name, email address, and phone number
Appointment details and scheduling preferences
Messages you send to us through forms, text, or email
This website is not intended for the submission of protected health information (PHI). All medical records and clinical information are securely managed through our HIPAA-compliant electronic medical record (EMR) system.
2. How We Use Your Information
We use your information to:
Schedule and manage consultations, memberships, and follow-up visits
Send appointment confirmations, reminders, and service-related updates
Respond to inquiries and improve our services
Communicate important information related to your care or membership
We do not sell or share your personal information with unaffiliated third parties.
3. Text Messaging and Opt-In Consent
By submitting your phone number through our booking form, website, or by phone, you consent to receive text messages from GANO Medical related to appointment scheduling, confirmations, reminders, membership updates, or other healthcare-related communications.
Message frequency varies
Message and data rates may apply
You may opt out at any time by replying STOP to any message
Reply HELP for assistance
Consent to receive text messages is not a condition of purchase or services. We do not send general marketing text messages without separate, explicit consent.
4. Cookies and Website Analytics
Our websites may use basic cookies or analytics tools to understand site traffic and improve user experience. These tools do not collect medical or sensitive personal information.
5. Data Security
We take reasonable administrative and technical measures to protect your personal information from unauthorized access or disclosure. All patient health data is handled exclusively within our secure HIPAA-compliant EMR platform.
6. Links to Other Websites
Our websites or booking pages may link to third-party systems, such as our EMR portal or payment processor. These external sites have their own privacy policies, and we encourage you to review them before providing information.
7. Your Rights
You may request to review, correct, or delete your personal information by contacting us using the information below. You may also opt out of text messaging at any time by replying STOP.
8. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
GANO Medical, PLLC
Email: [email protected]
Phone: (850) 888-4470
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
